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Telara

Platform

Aniya

A conversational way to search your knowledge base. Ask Aniya a question in plain language and get an answer with sources — the same context the Explorer and every connected AI tool draws on.

Chat
Knowledge base

Overview

What Aniya does

Aniya is a chat assistant scoped to your organization's knowledge base — code, tickets, docs, and conversations from every source you've connected. Ask a question the way you'd ask a teammate; Aniya searches across sources, cites what it found, and lets you keep asking follow-up questions in the same thread.

It reads from the same knowledge base the Explorer browses visually, so an answer from Aniya and a result you'd find by browsing the Explorer are drawing on the same underlying context — just two different ways to reach it.

Using it

Start a conversation

Open Aniya from the sidebar. Type a question and send it — the response streams in as it's generated, with source references you can open to see exactly where an answer came from.

Screenshot: Aniya chat thread with a source citation expanded

Each conversation is its own thread, so you can keep several lines of inquiry separate. Attach a file, or narrow the model and settings Aniya uses for a conversation, from the conversation's configuration control.

Scope

What Aniya can see

Aniya only searches sources you have permission to see. If your organization scopes access by project or team, Aniya's answers respect that same scoping — it never surfaces something outside your permissions just because the answer would otherwise be relevant.

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