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Telara

Integrations / Shopify

Shopify logo

Shopify

Shopify e-commerce platform for managing products, orders, customers, and inventory

OAuth 2.0
Indexes
Actions
Events

What Telara does

Capability matrix

Indexes YesTracks spend NoDiscovers shadow AI NoRuns actions YesReal-time events Yes

Before you connect

Prerequisites

A Shopify store you administer (custom app development enabled).
Permission to create a custom app and install it on that shop.

Vendor setup

Get the credential

1
Create a custom app
In Shopify Admin, open Settings → Apps and sales channels → Develop apps. Create a custom app for Telara and install it on the shop.
2
Copy the Admin API token
Reveal the Admin API access token after install. Copy it immediately.
3
Paste in Telara
Settings → Integrations → Shopify. Enter the shop subdomain (the name before .myshopify.com) and the token. Prefer Connect when your shop can use the hosted button.

Permissions Telara requests

  • read_products
    OAuth 2.0
  • write_products
    OAuth 2.0
  • read_orders
    OAuth 2.0
  • write_orders
    OAuth 2.0
  • read_customers
    OAuth 2.0
  • write_customers
    OAuth 2.0
  • read_inventory
    OAuth 2.0
  • write_inventory
    OAuth 2.0
  • read_discounts
    OAuth 2.0
  • write_discounts
    OAuth 2.0

In Telara

Connect in Telara

OAuth 2.0

In Telara, open Settings → Integrations, choose this connector, and click Connect. Telara sends you to the vendor to approve access, then returns you here. You do not create an OAuth app or paste a client secret.

Fields Telara asks for
  • Shop name
API key

Admin API access token for custom apps

In Telara, open Settings → Integrations, choose this connector, and paste the key into the fields Telara shows.

Fields Telara asks for
  • Access token
  • Shop name
Basic auth

Legacy private app authentication (deprecated)

In Telara, open Settings → Integrations, choose this connector, and enter the username and password (or key) Telara asks for.

Fields Telara asks for
  • API key
  • Password
  • Shop name

Knowledge

What gets indexed

ResourceCoverage
ProductPartial — not every record the vendor holds is synced
OrderPartial — not every record the vendor holds is synced
CustomerPartial — not every record the vendor holds is synced

Sync

Freshness & sync

ResourceLagDeletions
ProductUp to 1 dayRemoved records disappear on the next full sync
OrderUp to 1 dayRemoved records disappear on the next full sync
CustomerUp to 1 dayRemoved records disappear on the next full sync

Data handling

Permissions & data handling

The scopes above are the permissions this connector requests. They come from the catalog, not from a hand-written page.

Excluded from semantic search: Product, Order, Customer.

After connect

Verify it worked

After you save, Telara runs a read-only check against the account. The integration shows as connected when that check succeeds.

Honesty

Known limitations

Legacy private-app passwords are deprecated. Use a custom app token.
The shop name must match the store that issued the token. A staging shop token will not read production.