Integrations / Gainsight
Gainsight
Gainsight customer success platform for companies, relationships, health signals, success plans, and renewal-risk workflows.
What Telara does
Capability matrix
Before you connect
Prerequisites
Vendor setup
Get the credential
In Telara
Connect in Telara
Gainsight Connectors 2.0 tenant OAuth metadata. Requires a validated customer domain and Connector 2.0 availability before browser authorization can be enabled.
In Telara, open Settings → Integrations, choose this connector, and click Connect. Telara sends you to the vendor to approve access, then returns you here. You do not create an OAuth app or paste a client secret.
Gainsight API Access Key. The tenant domain is the customer-specific companyapi domain, for example companyapi.gainsightcloud.com.
In Telara, open Settings → Integrations, choose this connector, and paste the key into the fields Telara shows.
- Access Key
- Domain
Knowledge
What gets indexed
| Resource | Coverage |
|---|---|
| Company | Partial — not every record the vendor holds is synced |
Sync
Freshness & sync
| Resource | Lag | Deletions |
|---|---|---|
| Company | Up to 1 day | Removed records disappear on the next full sync |
Data handling
Permissions & data handling
Telara has not published a permission list for this connector yet. Treat the vendor consent screen as the source of truth until this page lists scopes.
Excluded from semantic search: Company.
After connect
Verify it worked
After you save, Telara runs a read-only check against the account. The integration shows as connected when that check succeeds.
Honesty