Integrations / Pendo

Pendo

Pendo product experience platform for visitors, accounts, product analytics, feedback, guides, and in-app adoption programs.

API key

Indexes

Actions

Events

What Telara does

Capability matrix

Indexes Yes Tracks spend No Discovers shadow AI No Runs actions Yes Real-time events Yes

Before you connect

Prerequisites

A Pendo subscription you can administer.

Admin who can create an integration key under App Settings.

Vendor setup

Get the credential

Open integration keys

In Pendo, go to Settings → App Settings → Integration Keys (or Settings → Data → Integration keys).

Create a key

Click + Integration Key. Name it for Telara. Copy it. Use an App-wide key if Telara should see all apps in the subscription.

Paste in Telara

Settings → Integrations → Pendo. Paste the integration key into the field Telara shows.

In Telara

Connect in Telara

API key

Pendo integration key with read/write scope as configured in the Pendo subscription.

In Telara, open Settings → Integrations, choose this connector, and paste the key into the fields Telara shows.

Fields Telara asks for

Integration Key

Knowledge

What gets indexed

Resource	Coverage
Report	Partial — not every record the vendor holds is synced

Sync

Freshness & sync

Resource	Lag	Deletions
Report	Up to 1 day	Removed records disappear on the next full sync

Data handling

Permissions & data handling

Telara has not published a permission list for this connector yet. Treat the vendor consent screen as the source of truth until this page lists scopes.

Excluded from semantic search: Report.

After connect

Verify it worked

This connector does not declare a credential probe yet. A saved connection means Telara stored the credential, not that the vendor accepted it.

Honesty

Known limitations

A key scoped to one app will not list other apps’ visitors.

EU vs US Pendo subscriptions are different API hosts if the form asks.